Excellent service and standard at GMS Car Service and Repair in Maidstone

Simon and Kevin all worked at MCS VW/Audi (latterly known as JCB) and decided it was time to bring excellent service to customers through their own business. They aspired to look after the customers and keep their retention high.

It is their aim that all servicing and repair work that GMS Kent undertakes will be carried out to the highest standards using only quality products which support GMS Kent’s aim of delivering exceptional customer satisfaction and excellent customer service.

GMS are an established local business based in Maidstone, Kent. They have a friendly atmosphere towards all of our customers and work to exceptionally high standards. They want you to leave with a positive impression of GMS Kent and obviously want you to tell all your friends and family about the service that you’ve received. If however, for ANY reason you feel as though they’ve missed the mark then they would really hope you’d spend the time to let them know so that they can improve.

GMS are constantly striving to give you, the customer, the best possible service. As a result they have an incredibly high customer retention rate – something they’re very proud about. Why not find out what all of the fuss is about? Drop them an email, give us a call or press one of the contact buttons above and they’ll call you back when convenient.

Complaints – Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/